All Systems Operational

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On this page KPN IoT shows all the general incidents we had in the last 90 days. Depending on the downtime the bars become yellow, orange or red. We also inform you about our important planned maintenances. If you like, you can subscribe to get email notifications for each of these maintenances (or incidents).

Do note that only the planned maintenances related to the KPN core network migration are visualized and also note that customer specific changes are not mentioned.

Uptime over the past 90 days. View historical uptime.
Cisco Control Center API Operational
90 days ago
99.98 % uptime
Today
Cisco Control Center Portal Operational
90 days ago
100.0 % uptime
Today
KPN Things API Operational
90 days ago
100.0 % uptime
Today
KPN Things Engine Operational
90 days ago
100.0 % uptime
Today
KPN Things Portal Operational
90 days ago
100.0 % uptime
Today
LoRa Connectivity Operational
90 days ago
100.0 % uptime
Today
M2M Connectivity Operational
90 days ago
98.97 % uptime
Today
M2M Roaming Connectivity Operational
90 days ago
98.77 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Connection issues across multiple APNs
Resolved - The incident affecting connectivity across multiple APNs has been resolved and service functionality has been largely restored. The impact has been significantly reduced, and the majority of affected connections are now operating normally.

We are continuing to work directly with a limited number of customers to provide follow-up support and address any remaining customer-specific issues. These activities are being handled through the regular support and incident management processes.

Next Steps
We will engage directly with affected customers to provide further details on the incident through a Root Cause Analysis (RCA). This analysis will outline the circumstances that led to the issue, the actions taken to restore service, and any measures being implemented to reduce the risk of recurrence. Customer communication regarding the RCA will be handled through the regular support and service management process.
Sep 4, 11:34 CEST
Update - At this moment, the investigation is still ongoing and the final resolution has not yet been identified. In some cases, we have observed that one or more SIM resets (Cancel Location) restore connectivity.
Sep 3, 16:55 CEST
Investigating - Since approximately 09:00 AM this morning, we have been experiencing connection issues across multiple APNs.

Sessions are being established successfully, but no data traffic is passing. There may be a correlation with iNAT.

An investigation is currently underway to identify the root cause of the issue and implement a resolution. We will provide a further update as soon as more information becomes available.
Sep 3, 13:45 CEST

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

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