KPN Things

All Systems Operational

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On this page KPN IoT shows all the general incidents we had in the last 90 days. Depending on the downtime the bars become yellow, orange or red. We also inform you about our important planned maintenances. If you like, you can subscribe to get email notifications for each of these maintenances (or incidents).

Do note that only the planned maintenances related to the KPN core network migration are visualized and also note that customer specific changes are not mentioned.

Uptime over the past 90 days. View historical uptime.
Cisco Control Center API Operational
90 days ago
100.0 % uptime
Today
Cisco Control Center Portal Operational
90 days ago
100.0 % uptime
Today
KPN Things API Operational
90 days ago
100.0 % uptime
Today
KPN Things Engine Operational
90 days ago
100.0 % uptime
Today
KPN Things Portal Operational
90 days ago
100.0 % uptime
Today
LoRa Connectivity Operational
90 days ago
100.0 % uptime
Today
M2M Connectivity Operational
90 days ago
99.72 % uptime
Today
M2M Roaming Connectivity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Connectivity issues with APN fixedip.m2m
Resolved - No (new) issues have appeared in the monitoring, and customers are also reporting recovery. Therefore, this incident is now being closed. If anything else arises, please contact the IoT Service Desk.
Mar 6, 16:21 CET
Monitoring - The root cause of the issue has been identified. Due to adjustments in the DDoS settings, the impact has been resolved.

Please note that this does not mean we experienced a DDoS attack. The behaviour of the DDoS mechanism was too strict. The situation will continue to be closely monitored before the incident is closed.
Mar 6, 13:53 CET
Investigating - Since this morning at 04:20 CET, issues have been detected on the fixedip.m2m APN. Data packets are being lost or are experiencing significant delays. This is causing instability and connectivity problems for multiple customers. The technical team, supported by additional expertise from the supplier, is currently investigating the root cause, also examining whether there is any relation to the issues from 05‑03.

We expect to share an action plan within the next two hours outlining the next steps to reach a solution.
Mar 6, 12:01 CET
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Connectivity issues with migrated APN fixedip.m2m
Resolved - The generic issues with the APN fixedip.m2m have been resolved. Any customer‑specific issues will be handled through the customer incident ticket. If you have any further questions, please contact the IoT Service Desk.
Mar 3, 13:30 CET
Monitoring - Several customers have confirmed that data traffic has resumed. We will continue to monitor the situation.
Mar 3, 12:00 CET
Identified - As a workaround, we switched to the B Node in our network, which appears to have resolved the impact. Tests are being carried out at several customers, and we will continue to monitor the situation.
Mar 3, 11:47 CET
Investigating - Since 6:30 CET this morning, problems have been detected with apn Fixedip.m2m. A connection is established, but no data is coming through. Our specialists are currently investigating the source of the problem.
Mar 3, 10:55 CET
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