KPN Things

All Systems Operational

About This Site

On this page KPN IoT shows all the general incidents we had in the last 90 days. Depending on the downtime the bars become yellow, orange or red. We also inform you about our important planned maintenances. If you like, you can subscribe to get email notifications for each of these maintenances (or incidents).

Do note that only the planned maintenances related to the KPN core network migration are visualized and also note that customer specific changes are not mentioned.

Uptime over the past 90 days. View historical uptime.
Cisco Control Center API Operational
90 days ago
100.0 % uptime
Today
Cisco Control Center Portal Operational
90 days ago
100.0 % uptime
Today
KPN Things API Operational
90 days ago
100.0 % uptime
Today
KPN Things Engine Operational
90 days ago
100.0 % uptime
Today
KPN Things Portal Operational
90 days ago
100.0 % uptime
Today
LoRa Connectivity Operational
90 days ago
100.0 % uptime
Today
M2M Connectivity Operational
90 days ago
99.91 % uptime
Today
M2M Roaming Connectivity Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 25, 2025

No incidents reported today.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Connection issues affecting APNs requests
Resolved - Monitoring has shown that no new issues have arisen. The incident has been fully resolved.
Dec 17, 09:38 CET
Monitoring - The issue was solved around 17:00, but we are continuing to monitor the situation for the time being.

The reason why the issues arose is known, but the underlying cause is still being investigated. If you have any issues that require immediate attention, please contact our customer service desk.
Dec 15, 17:14 CET
Investigating - We are currently investigating an issue affecting APN connection requests.

Research shows that only new APN connection requests are being rejected, and that existing connections are not affected by the performance issues. The technical team is currently investigating the root cause and exact impact. Measures already taken are reducing the impact. A further update will follow.
Dec 15, 16:52 CET
Dec 16, 2025

No incidents reported.

Dec 15, 2025
Potential connection issues affecting APNs requests
Resolved - Over the weekend, monitoring showed that the problem had been resolved for almost all customers. Some customers are still experiencing issues, but the remaining impact is very minor. The issues will be fully resolved by Wednesday. In the meantime, we are monitoring everything carefully. The reason why the issues arose is known, but the underlying cause is still being investigated. If you have any issues that require immediate attention, please contact our customer service desk. This case is being closed because the situation is under control.
Dec 15, 11:56 CET
Monitoring - The cause of the performance problems was found and a fix was started, but has not fully been processed for all customers. The expectation is that the issue will be fully solved within the next hour.
Dec 12, 16:16 CET
Investigating - We are currently investigating an issue affecting APN connection requests.

Research shows that only new APN connection requests are being rejected, and that existing connections are not affected by the performance issues. The technical team is currently investigating the root cause and exact impact. Measures already taken are reducing the impact. A further update will follow.
Dec 12, 13:36 CET
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Dec 11, 2025

No incidents reported.

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