KPN Things

All Systems Operational

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On this page KPN IoT shows all the general incidents we had in the last 90 days. Depending on the downtime the bars become yellow, orange or red. We also inform you about our important planned maintenances. If you like, you can subscribe to get email notifications for each of these maintenances (or incidents).

Do note that only the planned maintenances related to the KPN core network migration are visualized and also note that customer specific changes are not mentioned.

Uptime over the past 90 days. View historical uptime.
Cisco Control Center API ? Operational
90 days ago
100.0 % uptime
Today
Cisco Control Center Portal ? Operational
90 days ago
100.0 % uptime
Today
KPN Things API ? Operational
90 days ago
100.0 % uptime
Today
KPN Things Engine ? Operational
90 days ago
100.0 % uptime
Today
KPN Things Portal ? Operational
90 days ago
100.0 % uptime
Today
LoRa Connectivity ? Operational
90 days ago
100.0 % uptime
Today
M2M Connectivity ? Operational
90 days ago
99.75 % uptime
Today
M2M Roaming Connectivity ? Operational
90 days ago
99.74 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 6, 2025

No incidents reported today.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025
Roaming service degradation
Resolved - This incident has been resolved. We are still awaiting more insight from iBasis into the cause of the issue. A root cause analysis will be shared with all customers who have registered an incident ticket.
Jul 25, 16:13 CEST
Update - The issue appears to be resolved, and ongoing business checks continue to show positive results. We continuing to monitor the issue. Below is a list of monitoring alarms, including the timestamps for when each alarm was triggered and cleared.

Morocco,Orange Morocco 25-7-2025 13:22 25-7-2025 13:52
Cambodia,Smart Cambodia II 25-7-2025 13:19 25-7-2025 13:44
Sierra Leone,Africell Sierra Leone 25-7-2025 13:09 25-7-2025 13:44
Moldova,Orange Moldava (Voxtel) 25-7-2025 12:51 25-7-2025 13:46
Spain,Xfera Moviles S.A. (Yoigo) 25-7-2025 12:44 25-7-2025 13:44
Guadeloupe,Orange Caraibe 25-7-2025 12:40 25-7-2025 13:46
Vanuatu,Telecom Vanuatu 25-7-2025 12:39 25-7-2025 13:44
Senegal,Orange Sonatel Senegal 25-7-2025 12:28 25-7-2025 13:53
Spain,Orange Espana 25-7-2025 12:27 25-7-2025 13:52
United Kingdom,Everything Everywhere Limited (fka T-Mobile) 25-7-2025 12:26 25-7-2025 13:46
Slovakia,Orange Slovakia 25-7-2025 12:25 25-7-2025 13:55
Israel,HOT Mobile 25-7-2025 12:25 25-7-2025 13:55
France,Orange France (France Telecom Mobiles) 25-7-2025 12:23 25-7-2025 13:53
Cambodia,CamGSM Cellcard 25-7-2025 12:22 25-7-2025 13:52
United Kingdom,Everything Everywhere Limited (fka Orange) 25-7-2025 12:21 25-7-2025 13:46
Jul 25, 14:54 CEST
Monitoring - Multiple customers have confirmed that service has been restored. We are currently conducting business checks with all affected customers and awaiting confirmation of the fix from our partner, iBasis. Next business call is at 15:00 CET and an update will follow shortly after.
Jul 25, 14:32 CEST
Update - The incident began around 12:30 CET, when our monitoring systems alerted the roaming team. Since then, we have been actively troubleshooting the issue in collaboration with our partner, iBasis. We are currently awaiting their update.

Just now, our monitoring indicates that services may have been restored, but we are awaiting confirmation.
Jul 25, 14:23 CEST
Investigating - We are currently investigating this issue. We see a degradation in our monitoring and multiple customers have reported problems.
Jul 25, 13:58 CEST
Jul 24, 2025
APN migration of alias APNs
Completed - The scheduled maintenance has been completed.
Jul 24, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:01 CEST
Scheduled - On Thursday 24 July between 00:01 and 02:00 (CEST), there may be a short interruption in active sessions. The interruption lasts less than 1 minute. After the interruption, the session is automatically restored.
Jul 10, 21:47 CEST
Jul 23, 2025

No incidents reported.

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